Claims

You may file your claim online on the carrier's website or call the carrier directly. If you prefer, you can call us at 281-815-2003 or toll-free at 877-992-6572. Some types of claims need to be reported directly to the insurance company.

Remeber that even when some claims may not allow us to help you process them due to privacy laws, we are always here to provide guidance and support. Anytime you have something to discuss, have any questions or concerns, we'll help in any way we can.

Carrier List


	Advantage HMO and POS plans: 800-435-8742 Advantage PPO, Managed Choice and HSA Plans: 866-565-1236 Dental: 877-238-6200 Pharmacy: 800-AETNA RX (800-238-6279)

	Individuals and families: 800-553-7654 Small businesses: 800-328-4316 Short term needs and students: 800-800-2412

	866-711-1979

	800-274-7865

	800-833-2244

	800-527-3907 Flood: 800-759-8656

	800-699-1561

	800-631-6478

	800-486-5616

	Employer Group Plan Members: 800-4HUMANA (800-448-6262) Small Business Employer: 800-232-2006 Large Group Employer: 800-872-7207

	Individual and families: 800-833-6917 Dental: 800-810-2583

	800-334-1661

	For all claims correspondence, please use the following address: International Medical Group Claims Department PO Box 88500 Indianapolis, IN 46208-0500 Claim Form

	800-503-3724

Permanent Ganeral Assurance Corporation	800-280-1466

	800-274-4499

	800-332-3226

	Personal Auto: 800-410-3694 Commercial lines: 800-224-1221

	800-833-2244

	800 TX CLAIM (800-892-5246)

Texas Windstorm Insurance Association	800-788-8247